serviceplan-logo-2017

A NEW ERA – and YOU can be PART of it.

Serviceplan Group is Europe´s largest independent, and most diversified communications agency. Founded in 1970 as a traditional advertising agency, Serviceplan swiftly developed the concept of a "House of Communication". A fully integrated agency, combining all manners of communication disciplines under one roof: brand strategists, creative professionals, media or online specialists, web designers, dialogue or CRM experts, market researchers, PR consultants or sales specialists. Serviceplan supports their clients at over 30 locations worldwide, among others with 2 offices in Mainland China (Beijing and Shanghai) and a Hong Kong Office.

The focus in Asia Pacific is on international clients, including leading European Luxury Fashion and Car Brands, FMCG, International Service Providers, as well as high-­end technical devices. At Serviceplan we utilize the power of the integration of all communication and distribution channels, on-­ and offline, to leverage the market potential, and thus gain a real competitive advantage for our clients.

Serviceplan is looking for colleagues to support them on the way to become China’s leading independent agency!


上海职位:
• 客户主任
• 互动创意总监—美术背景
• 创意总监-美术背景
• 资深文案
• 财务助理

北京职位:
• 策略总监/策略副总监
• 策略策划
• 创意总监-文案方向
• 流程/资深流程
• 客户总监
• 资深客户经理
• 客户副总监
• 客户服务部实习生
• 创意实习生
• 策略实习生

Please send your full resume together with some references, present and expected salary to jobs_sh@serviceplan.com if you want to apply for position at Serviceplan Shanghai and to china-hr@serviceplan.com if you want to apply for position at Serviceplan Beijing.


Account Executive (客户主任)

Location: Shanghai

Key responsibilities:
• Support in project management: manage and implement project progress; draft timings, prepare decks
• Account Management: Support to bridge client requests and internal deliverables; this includes answering clients’ request and assure a open and informative client communication and grow with the challenges to final be able to handle smaller projects by yourself
• Internal Responsibilities: assist the account director in proper documentation and filing.

Requirements:
• Creative mindset with eMarketing sense and “out of the box “ thinking
• At least 1-2 years working experience or internship in advertising / digital media industry / social media related industry related field 
• University graduate in communication / languages / journalism or related discipline
• True team player who value and believe in effectiveness and efficiency
• Good command of spoken and written Mandarin Chinese and English
• Speak up, problem solving and multi-tasking
• Good interpersonal and communications skills
• Proactive, independent, responsible and detail-oriented


Digital Creative Director-Art base (互动创意总监-美术背景)

Location: Shanghai

Key responsibilities:
• Creative concept driver cross all digital platforms
• Good understanding about China Consumer Market/insight
• Facing client and getting brief for all creative work align with account service team
• Lead, nurture & supervise the creative team on the projects from inception stage, idea generation and production stages
• Assure creative projects meet briefs and/or company objectives, as well as timelines and budgets
• Guide the client from a creative point of view
• Maintain and enhance the quality of the overall art / design project
• Inspire our content & client service to execute and defend your ide and creativity, constantly encourage creative, inspirational team spirit

Requirements:
• Degree holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
• Over 8-10 years’ experiences of working in digital and classical advertising agencies, among which minimal 6 years’ creative management experience in China
• Excellent track record in award winning performance with famously effective works
• Full of awesome ideas and being able to complete work independently, as well as with the team members
• Familiar with Mainland China, digital ecosystem and latest trends
• Proficient in designing software (Photoshop, Illustrator, InDesign, etc.). Able to communicate with production team to turn creative concept to live
• Excellent communications, presentation and problem solving skills. Able to present creative concepts to the team and the clients in their language
• Good command of spoken and written Mandarin Chinese and English
• Passionate about the creative industry and fast pace environment
• Self-motivated and a good team player, good leadership skill
• Very responsible, able to manage multiple projects in tight deadlines
• Able to determine and monitor project schedule in conjunction with internal departments and external parties
• Strategic planning and detail minded


Creative Director-Art base (创意总监-美术背景)

Location: Shanghai

Key Responsibilities:
• Report to Executive Creative Director, you will participate in creative development and become creative-lead over time.
• Lead and supervise the creative development for the offline and online projects for Serviceplan.
• Taking project lead and responsibility on art directional and design projects, leading the creative team on the projects and meet & guide the client from a creative side.
• Create and support the execution of campaign ideas and designs working closely with the copy based Creative Team.
• Maintain and enhance the quality of the overall art / design ideas.
• Lead, nurture & supervise the creative team, especially those under your responsibility.
• Show your creative ideas and make them win the pitch!
• Inspire our content & client service to execute and defend your ideas and Create & constantly encourage creative, inspirational team spirit.

Requirements:
• Diploma holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
• Over 8-10 years experiences of working in digital and classical advertising agencies
• Digital minded, fully understand how to evolve an initial concept and able to execute it throughout all digital platforms (website, social media, etc.), as well as profound classical background
• Full of awesome ideas and being able to complete the work independently as well as with the team members
• Be skilled in designing software (Photoshop, Illustrator), basic understanding of certain development software (Flash, Dreamweaver) is a plus
• Well-developed communications skills, including ability to present independently creative concepts to the team and the client
• Good command of spoken and written Mandarin Chinese and English


Senior Copywriter (资深文案)

Location: Shanghai

Key Responsibilities:
• Must be a skilled writer who is able to perform in a broad spectrum of advertising disciplines (print, TV, digital, social etc.). Love writing and is used to deliver effective and compelling copywriting as well as content editing for a broad spectrum of advertising & communication disciplines with a clear focus on luxury and fashion.
• Be able to develop compelling content ideas and copy requirements for various communication channels and further ensure strategic execution with high standards while collaborating closely with the Creative as well as the Account Service Team. Help our clients to translate their individual strategic direction into powerful advertising communications.
• Work as a team with art director
• Contribute to the new business activities of the agency
• Recommend measures to improve work process methods and quality of product

Requirements:
• Degree holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
• Strong Chinese writing and editing skills across advertising disciplines, as well as good command of spoken and written Mandarin Chinese and English
• Over 5 years’ experience on web copy writing and editing 
• Strong presentation skills and the ability to communicate effectively with the internal team as well as our partners and clients
• Proactive, independent, responsible, detail-oriented and able to work under pressure
• Passionate about the creative industry and fast pace environment
• Self-motivated and a good team player, able to work on multiple projects in tight deadlines, independently or under guidance of seniors. 


Finance Assistant (财务助理)

Location: Shanghai

Key Responsibilities:
• For both Shanghai and Hong Kong office finance support including:
• Month end closing support to ensure timely and accurate report submission
• Responsible for Balance Sheet Reconciliations, accounts reconciliation and ensure proper follow-up 
• Cash and bank daily operation including payment, collection, foreign exchange transactions etc
• Staff expense claims and vendor payment checking, ensure the documentation is in compliance with company policy and tax regulation
• Invoice issuance for both local and oversea invoice
• Support internal and external Audit 
• To assist in tax related activities including VAT invoices purchase/verification/    withholding tax and stamp duty application etc
• Prepare group report including monthly actual report, liquidity report, aging report and cash flow report etc
• Contract filing
• Teambox finance maintenance 
• Any other task assigned by team leader

Requirements:
• Major in accounting, finance is preferred, Bachelor’s degree
• 1-2 years finance related working experience
• Good command in English both reading and writing
• Patients for detail work and work with smile


Planning Director/ Associate Planning Director(策略总监/策略副总监)

Location: Beijing

Summary:
• Team Leadership – Lead planning team in winning and delivering business
• Efficient Management – Provide effective solutions and to optimize resources to deliver the best business result efficiently
• Training & Talent Cultivation – Provide inspirations and trainings to improve team quality

Key responsibilities:
• Take full responsibility for planning and directing, and variety of planning tasks, including daily planning work, and new business pitches. 
• Relies on extensive experience and judgment to think and plan the work ahead.
• Partner with the Account Directors and Creative Directors in identifying the right business needs and opportunities.
• Bring deep consumer knowledge and insights, develop and drive the brand/ communication strategies, help develop big simple communication ideas and finally help evolve and take forward the campaign ideas to tackle client's issue. 
• Selling and closing of ideas internally and externally. Strategically and diplomatically handling frustration and discrepancies, adds clarity and scale to both strategies and creative ideas. 
• Standardize and supervise the planning process, role & responsibilities, paving the path for success for each individual member. 
• Raise the bar of service quality and creativity, constantly challenge the status quo, inspire and motivate, push the team to go further and be the best.
• Think managerially and put quality and team efficiency as the first priority, establish the planning team as an idea aggregator, China knowledge Centre & think tank, and make it the catalyst for crafting the company culture. 
• Identify specific knowledge topics that company can own, and Identify the opportunities to promote the company beyond the daily planning work.  
• Be the role-model and mentor of the team.

Requirements
Qualifications

• Proficiency in Microsoft Word, Excel, PowerPoint
• University degree and above. 
• Fluent Mandarin and English (Written and Spoken)
• Preferred Major: Marketing, Communication, Business Administration, Statistics & Psychology
• Minimum 7 years working experience in marketing, communication and related strategy development field
• Solid and superior planning skills (Account Planning + Creative Planning) with wide exposure and familiarities in variety of strategy/ concept development, practices, and procedures. 
• Extensive experience with original thinking and visions for making strategic judgment and plans. 
• Good understanding of technology and automobile industry.

Personalities
• Curious, passionate & resourceful
• Self-motivated, have the strong urge to explore truth and push boundaries for the best solutions. 
• Team motivator and mentor, able to spot the strength and weakness of team members, give clear directions, and make plans to pave their path for growth. 
• Strategic and flexible, able to express different opinion and interact with client and colleagues with tact, discretion and diplomacy when necessary.


Strategic Planner (策略策划)

Location: Beijing

Key Responsibilities
• Handle projects independently with minimum guidance from superior. 
• Digest client's brief, identify real issue, challenges, and the communication objective and goals.
• Analyzing the economic, political, social and technical environment, pinpoint strength, weaknesses, forecast trends and identify opportunities.
• Draft research proposals, conducting interviews, market research and opinion polling on consumer behavior and mindset.
• Detect consumer insights, craft strategic concept/ideas based on Consumer Insights
• Compile and run creative brief, brainstorm, project updates.
• Give creative support and clarifications during the creative development.

Requirements
Qualifications

• Proficiency in Microsoft Word, Excel, PowerPoint
• University degree and above. 
• Fluent Mandarin an d English (Written and Spoken)
• Preferred Major: Marketing, Communication, Business Administration, Statistics & Psychology
• Minimum 3 years working experience in marketing, communication or other strategy development related field.
• Wide exposure and good overall understanding of marketing, branding and advertising.
• Grasped the fundamental planning skills, i.e. competitive analysis, benchmark study, identify client's real issue and challenges) 
• Good understanding of technology and automobile industry.

Personalities
• Curious, passionate & resourceful
• Analytical and flexible
• Clear & confident self-expression
• Team player
• Have original opinion, and dare to speak up when there is a different POV.
• Self-motivated, have a strong urge to explore truth and push boundaries for the best solutions. 


Creative Director-Copy base (创意总监-文案方向)

Location: Beijing
Key Responsibilities:

• Conceive the development of all materials (copy) to ensure that creative concepts are strategically on target and art meets company standards of creative excellence.
• Work closely with the art based creative Director, as well as the Planning team.
• Lead and supervise the creative copy development for the offline and online projects for Serviceplan.
• Take project lead and responsibility on campaign ideas and copy direction
• Lead, nurture & supervise the copy team on the projects from inception stage, idea generation and production stages
• Assure creative projects meet briefs and/or company objectives, as well as timelines and budgets. 
• Guide the client from a creative point of view.
• Maintain and enhance the quality of the overall project in terms of copy.
• Inspire our content & client service to execute and defend your ideas and creativity. Constantly encourage creative, inspirational team spirit.
• Strategic planning and detail minded.

Requirements:
• Degree holder, preferably in Marketing, Communication, Advertising, Art or equivalent.
• Outstanding Chinese copy with auto background. English copy is a plus.
• Over 8-10 years’ experiences of working in digital and classical advertising agencies, among which minimal 6 years’ creative management experience in China
• Excellent track record in award winning performance with famously effective works
• Full of awesome ideas and being able to complete work independently, as well as with the team members.
• Good knowledge in literature, art and history
• Understand modern and traditional culture
• Familiar with Mainland China, digital ecosystem and latest trends.
• Excellent communications, presentation and problem solving skills. Able to present creative concepts to the team and the clients in their language
• Good command of spoken and written Mandarin Chinese and English
• Passionate about the creative industry and fast pace environment
• Self-motivated and a good team player, good leadership skill.
• Very responsible, able to manage multiple projects in tight deadlines
• Able to determine and monitor project schedule in conjunction with internal departments and external parties.


Traffic Manager (流程/资深流程)

Location: Beijing

Key responsibilities:
• Supervise the traffic. Help Group Creative Director to control total traffic in Creative department
• Prepare creative works-relevant quotations. Control budget of suppliers.
• Work together with financial department to work on all kinds of quotations to client.
• Organize internal paper works such as job orders, quotations and others.

Requirements:
• Advertising or related major, college or above;
• 3 years’ work experience in 4A company;
• Good responsibility and communication ability,strong spirit of teamwork, ability of team management, can take the work pressure.


Account Director(客户总监)

Location: Beijing

Key responsibilities:
• Assists the team leader to manage the key accounts
• Provides logistic support to both the account and creative teams
• Ensures high quality and timely delivery of all projects
• Providing strategic directions in the development of total communication services
• Managing and optimizing resources to achieve revenue goals for the business
• Developing business partner relationships with key people in the designated client organizations
• Striving for the long lasting and sustainable success of our client
• Handles the financials from quotation to billing
• Mainly handling ATL and digital campaign 


Senior Account Manager(资深客户经理)

Location: Beijing

Key responsibilities:
• Project management: Manage and implement project progress; ensure timely delivery; quality focus and excellence centric 
• Account Management: Building healthy agency-client relationships; Bridging clients’ request and internal deliverables; Able to report / handle issue and urgency; Proposal and idea generation; Guide and review with client on project development       
• Internal Responsibilities: Proper documentation and filing; Budget control and reporting on project basis    
• Take ownership and drive a project

Requirements:
• Strong account management, analytical, and problem solving skills.
• At least 4-5 years working experience in advertising / digital media industry / social media related industry related field
• University graduate in communication / languages / journalism or related discipline
• True team player who value and believe in effectiveness and efficiency
• Good command of spoken and written Mandarin Chinese and English
• Speak up, problem solving and multi-tasking
• Good interpersonal and communications skills
• Proactive, independent, responsible and detail-oriented 


Associate Account Director (客户副总监)

Location: Beijing

Key Responsibilities:
• Assists the team leader to manage the key accounts
• Provides logistic support to both the account and creative teams
• Ensures high quality and timely delivery of all projects
• Providing strategic directions in the development of total communication services
• Managing and optimizing resources to achieve revenue goals for the business
• Developing business partner relationships with key people in the designated client organizations
• Striving for the long lasting and sustainable success of our client
• Handles the financials from quotation to billing 

Requirements:
• Above 4 years of advertising in 4A agency working experience and auto client experience;
• Excellent communication and presentation skills;
• Be able to convince and influence others effectively;
• High energy level;
• Be able to manage multiple tasks and initiatives simultaneously;
• Fluent in written and spoken English and Mandarin Chinese


Account Service Intern(客户服务部实习生)

Location: Beijing

Key responsibilities:
• Support in project management: manage and implement project progress; draft timings, prepare decks
• Account Management: Support to bridge client requests and internal deliverables; this includes answering clients’ request and assure a open and informative client communication and grow with the challenges to final be able to handle smaller projects by yourself
• Internal Responsibilities: assist the account director in proper documentation and filing;

Requirements:
• Creative mindset with eMarketing sense and “out of the box “thinking
• University graduate in communication / languages / journalism or related discipline
• True team player who value and believe in effectiveness and efficiency
• Good command of spoken and written Mandarin Chinese and English
• Speak up, problem solving and multi-tasking
• Good interpersonal and communications skills
• Proactive, independent, responsible and detail-oriented
• Work with a SMILE


Creative Intern(创意实习生)

Location: Beijing

Key responsibilities:
• Participate in creative development
• Maintain and enhance the quality of the overall art / design ideas
• Provide excellent design artwork under guidance of senior

Requirements:
• Bachelor holder, preferably in Marketing, Communication, Advertising, Art or equivalent
• Capable of producing excellent artwork independently from draft mock-up to output-file
• Proficient in designing software (Photoshop, Illustrator, InDesign, etc)
• Good communications skills, including ability to share creative idea with others
• Good command of spoken and written Mandarin Chinese and English
• Passionate about the creative industry and fast pace environment
• Self-motivated and a good team player, able to work on multiple projects in tight deadlines, independently or under guidance of seniors


Planning Intern (策略实习生)

Location: Beijing

Key responsibilities:
• Work hard on making sure, that strategy is not only guiding the content, but actually landing itself through the work we put out. 
• Internally work with Creatives and Designers to come up with strategy & innovative content. 
• Externally grow relationships with clients, being able to present strategy with a clear and assertive pulse. 

Requirements:
• Degree in Business Administration / Marketing / Information Technology related discipline
• Confidence to work directly with clients, and manage their clarity and enthusiasm about content strategies.
• Rigorous standards, when it comes to pushing for only, and nothing less than excellent work. 
• Strong visual and verbal presentations skills, from self-expression to document preparation.
• Fluent Mandarin Chinese and English spoken and written skills 

By: Summer Zheng
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